// Service
Tarek Abou Rjeily (tar/) builds custom, Arabic-first WhatsApp CRMs for businesses in Riyadh, Jeddah, Dammam and across the Kingdom. Quotes, negotiations and follow-ups already happen in WhatsApp chats and voice notes, so the CRM turns them into structured client records your team can search in Arabic or English, with native right-to-left layout. He works remotely from Beirut, on Riyadh time in summer and one hour behind in winter, on the official WhatsApp Business API. Entry packages are published: a $300 diagnostic of one workflow (SAR 1,125), a 48-hour AI audit for $1,500 (SAR 5,625) and a $4,500 Lead Memory Sprint (SAR 16,875) that turns one inquiry path into traceable client records in 3 weeks.
In most CRMs Arabic is a translation layer on top of an English product. For a Saudi sales team, the whole working day is in Arabic, often mixed with English in one message. So Arabic is the base the system is built on:
Saudi Arabia's Personal Data Protection Law (PDPL) has been enforced since September 2023, with SDAIA as the regulator. It governs how customer data is collected, what it is used for, and when it can be transferred outside the Kingdom. The CRM stores each contact's consent and its source, restricts access by role, logs who touched each record, and can export or delete a contact on request. Your legal counsel confirms how the law applies to your business.
If your sector or a government contract requires data to stay in the Kingdom, the CRM can be deployed to an in-Kingdom cloud region, for example Google Cloud in Dammam or Oracle Cloud in Jeddah, instead of the default global edge. That choice is made in the audit, before any build.
On invoicing: tax invoices in Saudi Arabia must go through ZATCA's e-invoicing system (Fatoora), and VAT is 15%. The CRM does not issue tax invoices itself. When a deal closes, it hands the customer and the amounts to your existing ZATCA-compliant invoicing or ERP system, so there is one source of truth for tax.
For brokerages, the regulatory data can be first-class fields rather than notes. For example: the broker's FAL licence number on every listing and client thread, the REGA advertising licence number per listing so nothing is broadcast without one, and a pipeline stage for leases registered on Ejar. How listings and leads come in from portals such as Aqar depends on what each portal exposes to your account, and that is confirmed in the audit, not assumed.
Both CRMs below are shipped and run for Lebanese teams today, one of them for a real-estate brokerage. The Saudi build uses the same stack with the local data model above. Voice-note transcription has run in production on Lebanese Arabic. Saudi dialects, Najdi, Hijazi or Eastern, are measured on your own sample recordings during the audit, before you commit to a build.
White-label CRM for Lebanese small business. WhatsApp screenshots → structured contacts via Claude Vision, bilingual, AI-tagged broadcasts.
Read case study →A CRM for a Beirut brokerage owner that fills itself. He forwards messages and voice notes (English, French, Arabizi); it saves the client and answers questions in plain words.
Read case study →Tarek Abou Rjeily publishes his entry prices: a $300 diagnostic of one workflow (SAR 1,125), a 48-hour AI audit for $1,500 (SAR 5,625) and a $4,500 Lead Memory Sprint (SAR 16,875) that turns one WhatsApp inquiry path into traceable client records in 3 weeks. A full custom CRM typically takes 4–8 weeks to a working MVP and is quoted as a fixed USD price after the audit. The riyal is pegged to the dollar at 3.75, so the SAR budget does not move.
Yes. Saudi Arabia is on UTC+3 all year, and Lebanon is on the same clock in summer and one hour behind in winter. Saudi Arabia works Sunday to Thursday and Lebanon Monday to Friday, so calls and weekly reviews run on the four shared days. Tarek works over WhatsApp and video, in Arabic or English, with a live staging link from the first week.
Arabic is the base, not a translation layer: native right-to-left layout, search that tolerates spelling variants (hamza, taa marbuta, Arabic or Western digits), and AI tagging and questions in Arabic, English or both mixed. Accuracy on Saudi-dialect voice notes is measured on your own samples during the audit, before any build.
It is built so you can comply. For PDPL it keeps consent records, role-based access, an audit trail, and export or deletion on request, and it can be hosted in an in-Kingdom cloud region if you need data to stay in Saudi Arabia. For ZATCA, the CRM does not issue tax invoices: closed deals are handed to your ZATCA-compliant invoicing or ERP system. Your counsel confirms how the rules apply to you.
Yes, as dedicated fields: the broker's FAL licence number, the REGA advertising licence number per listing (so nothing is broadcast without one), and a pipeline stage for leases registered on Ejar. How listings arrive from portals like Aqar depends on what each portal exposes to your account, and that is confirmed during the audit.
يبني طارق أبو رجيلي أنظمة CRM مخصّصة تعمل عبر واتساب لشركات في الرياض وجدّة والدمّام وسائر مناطق المملكة، عن بُعد من بيروت: بتوقيت الرياض نفسه صيفاً، وبفارق ساعة شتاءً. الأنظمة عربية أولاً بدعم أصيل للكتابة من اليمين إلى اليسار، وتعمل على واجهة واتساب للأعمال الرسمية برقم شركتك السعودي، وتحوّل المحادثات والرسائل الصوتية إلى سجلّات عملاء منظّمة. الأسعار منشورة: تشخيص لمسار عمل واحد بـ300 دولار (1,125 ريالاً)، وتدقيق خلال 48 ساعة بـ1,500 دولار (5,625 ريالاً)، و«سباق ذاكرة العملاء» بـ4,500 دولار (16,875 ريالاً) يحوّل مسار استفسارات واحداً إلى سجلّات عملاء قابلة للتتبّع خلال 3 أسابيع.
Message me on WhatsApp, email tar@tarekrjeily.com, or see all services.